Monrovia, Liberia June 21, 2016 The Liberia Telecommunications Authority, LTA, has launched an investigation into a complaint submitted by Lonestar MTN alleging Cellcom GSM is deceptively luring Lonestar subscribers through an SMS scheme using Lonestar short codes. The messages, copies of which have been submitted to the LTA, urge Lonestar subscribers to switch to Cellcom’s 3 day special for $1 by texting a shortcode.
Lonestar also alleges the SMS’ create traffic jams on their network and the practice is in violation of Part VIII of the Telecommunications Act which deals with Interconnections. Cellcom has categorically denied the allegations.
The LTA requested the formal submission of evidence by Lonestar to which they have complied.
The regulatory authority has set up a team co-chaired by Engineering Commissioner Henry Benson and International Gateway Services Commissioner Maria Harrison. Their responsibilities will be to ascertain the facts, analyze the evidence and make recommendations to the Board of Commissioners for subsequent action(s) as may be deemed necessary.
Both GSM Networks have pledged to fully cooperate with the investigation. The LTA warns any and all third parties involved in SMS schemes to desist.
Director, Public Affairs