The two day In house capacity Development Workshop for some staffers of the Liberia Telecommunications Authority has come to an end. The workshop was aimed at bridging the professional gaps among twenty staffers of the Universal Access Fund (UAF), the Project Implementation Unit (PIU) and the Consumer Help Desk.
According to Mr. Moses Jackson, Market Research Analyst of the PIU, the capacity building workshop helped sharpen the professional skills of the participants in line with their job terms of reference to meet the core value of the strategic plans of their various sections.
He believed the workshop achieved its objective after the two days and staff is now ready to move forward in the professional delivery of the LTA so desired.
Mr. Jackson revealed with the capacity development the staff has received, there will now be a limitation in supervision.
He disclosed LTA Authorities now expect quality assurance and hands on appreciation to the daily work of staff in the three units.
The staffers were drawn from the Universal Access Fund, Project Implementation Unit and the Consumer Help Desk of the LTA.
Day one of the workshop focused on the Road-map of the Universal Access Fund, Organizational Culture and Leadership and Professional Communications in Organization.
Other key topics were Context Analysis for Institutional Development and Operational Planning.
Day two of the workshop discussed Professional Perspective on Motivating and Empowering Employees, Project Planning and Evaluation, Innovative Communications, Conflict Management and a Professional Self-Evaluation Exercise.
The workshop was facilitated by two high profile professionals in persons of James Togbawhiea of the Ministry of Finance and Development Planning and Davestus James, Representative of the Canadian Government Projects in Liberia.
The Capacity Development Workshop ran from September 15-16, 2020.